Guest Information

We look forward to having you as a guest at NHCC!

Whether you are attending a golf outing, business meeting, special event, or a guest enjoying the pool or restaurant, the below information should help you to feel right at home while visiting the Club.

Getting To Us
Our address is 160 Hartford Turnpike, Hamden, CT. In some instances, certain GPS guidance systems bring guests to our Maintenance Facility down the street. Please note that the main entrance to the Club is directly across from Killdeer Road, and has 2 brick pillars at the top of the driveway with New Haven Country Club on them.

Parking Lot/Clubhouse Entry
You are able to park anywhere in our parking lot upon arrival. We do have bag drop capabilities if you are golfing as a guest and would like to utilize that option. When walking to the front of the Clubhouse from the parking lot, the first set of doors off of the large porch will bring you to the Men's Locker Room, second set of doors into our Grille Room, third door to the Ladies Locker Room, and 4th door to our Lobby/Main Dining Room areas.

Golf

Golf guests must be with an NHCC member at all times and are subject to the current guest limits and costs

Dress Code
Proper golf attire is required while on the golf course or when using the practice facility.

Proper golf attire includes:
•For men, shirts with a collar are required and must be tucked in; for women, shirts must have either a collar or sleeves.
•Hats must be worn brim forward;
•Proper footwear is required; open toe shoes/sandals are not permitted anywhere on the golf course or practice facility.
•Pool attire, denim clothing or athletic attire including sweatpants, spandex shorts and athletic shorts or pants are not permitted.

Pace of Play
•The overarching message to the membership is that pace of play is every golfer’s responsibility.
•Although New Haven Country Club does not have official tee times, each group that plays has an official starting time. This is the time that the first player in the group begins play. The required interval between matches from the 1st tee is 10 minutes.
•The Golf Professional Staff will note the starting time of each group that begins play. Each group’s starting time, as well as turn and finish time will be noted by the staff to ensure the group’s pace on the course. We hope that each group’s awareness of starting, turn and finish times will assist in keeping proper pace on the course.
•Groups must keep up with the group ahead and play at a 2-hour pace or less per 9-holes and a 4-hour pace or less per 18-holes. It is all player’s responsibility to ensure this Pace of Play is maintained.
•If a group loses their place on the golf course, a member of the golf professional staff will make them aware of the situation and will assist the group in regaining pace and position. In the case a group loses their place on the course for a second time during the round, the group will be asked to suspend play at that time and move forward to the correct position. The golf professional staff will assist as much as possible if a group loses their place.
•New Haven Country Club employs TagMarshal technology to monitor pace of play. One member of each foursome will have a TagMarshal device placed on their golf bag or in their golf cart.

Golf Carts
•All golf carts shall be club owned.
•Each cart shall carry no more than two players.
•Cart users are expected to report to the Golf Shop all mechanical failures. Cart damage incurred due to operator’s neglect or abuse will be the responsibility of the operator.
•Carts must be returned in the evening no later than times posted by the Golf Shop.
•Carts must be driven on paved cart paths on all par 3 holes.
•Carts must be kept at least 60 feet from greens.
•Carts should be parked on paths and roads and not adjacent to them.

Hand Carts
•All hand carts shall be club owned.
•Each hand cart shall carry no more than one bag.

Care of Course
The following simple procedures improve the playability of the golf course and enhance the golf experience. This is our golf course and it is our individual maintenance actions which will contribute to the optimal golf course conditions we all desire. It is every players responsibility to:
•Repair ball marks on all greens.
•Replace divots (including Par 3 Tee Boxes) if possible. NHCC superintendent’s staff will be responsible for filling divots with sand or mix, as appropriate.
•Golf bags must not be placed on the putting greens.
•Players or their caddies are responsible for smoothing out bunkers after use. Enter and exit sand bunkers at their lowest side. Place bunker rakes outside bunkers after use.
•The golf course is for play only. The use of tees, fairways, bunkers, and greens for practicing is not permitted.

Practice Areas
•Care must be taken not to drive balls beyond the white stakes on the hill and tree line by the ninth hole.
•The practice putting green located in front of the clubhouse is for putting only. Chipping to the putting green is prohibited. The short game area is available for chipping practice.

Emergency Defibrillators
•The club has a defibrillator at the clubhouse. Our management has been trained to use the defibrillator in times of need.
•In the case of an emergency occurring on the course, members are instructed to call 911 and then notify the staff

Lightning
•The club is equipped with a lightning detection system that detects possible dangerous situations. When a dangerous situation occurs, a single blast will sound. All players on the golf course as well as the practice facilities are required to stop play immediately and seek shelter either in the clubhouse or the storm shelters on the golf course. During this time, the course and practice areas are closed. Three blasts will sound when the course and practice facilities are safe and open.

Pool

All guests must accompany an NHCC member when visiting the pool and are subject to the current guest limits and costs.

Pool Dress Code
•Adherence to the Clubhouse dress code is not required when entering or exiting the pool via the rear entrance.
•Pool attire and cover-ups are not permitted on the Clubhouse patio area, the Grille room, or the golf facilities. The dress codes outlined above are required in these areas.
•Thong bathing suits are not permitted at the New Haven Country Club.
• Baseball hats must be worn with the brim facing forward.
• Members and guests must be fully dressed when leaving the pool area; at the minimum, women must wear a cover-up over their bathing suits and men must wear a shirt with their swim trunks.
• Footwear must be worn when exiting the pool; bare feet are not permitted anywhere outside the pool area.
• Swimwear is not permitted anywhere on Club property other than the Pool Facility.

Safety
•Adults must supervise their children at all times. Adults/Parents must assume full responsibility for their child's safety at all times.
•The Pool Director and Lifeguards are on duty for safety purposes.
•Carriages are restricted to the grassy area behind the diving board.

Children’s Pool
• Children under age 4 may use the children’s pool

Main Pool
•Children age 7 and under may use the main pool if accompanied by an adult and approved by the Pool Director.
•Children ages 7 to 14 may use the main pool unaccompanied by an adult only after they have passed the Pool Director’s swimming test.
•Children in diapers may use the children’s pool only. Children must be potty trained to use the main pool.

Additional Health and Safety Rules
•Swimming is permitted only when the Pool Director or Lifeguard is in on duty.
•No animals are permitted on club property.
•All accidents, however minor, are to be reported to the Pool Director or Lifeguard on duty.
•Give immediate attention to the Pool Director or Lifeguard on duty at the sound of the whistle.
•Absolutely no running may take place anywhere in the Pool facility.
•No horseplay shall take place in the Pool.
•Diving Board: Only one person is allowed on the diving board at a time. The area under the diving board must be kept clear at all times.

Parking
•Parking is available in the club’s normal lot.
•Due to safety concerns, no parking, discharging or picking up children is allowed behind the clubhouse at the pool gate.

Locker Rooms
•Children are not permitted to linger in the Locker Room areas.
•Members are responsible for all valuables.
•Locker Rooms must be used when changing into and out of swimwear; changing children poolside is prohibited.
•Children’s diapers must be changed in the Locker Rooms; changing diapers anywhere other than in the Locker Rooms is prohibited. Changing stations are located in both the Men’s and Women’s Locker Rooms.

Towels
•Towels are available poolside. Any towels that are removed from the property will be charged to the member’s account at $10.00 per towel.
•When finished with towels, please deposit them in the marked container.

Food and Beverage – Snack Bar
•The snack bar is open during normal pool hours. Light meals and beverages are available. The snack bar facility is offered as a convenience to the members. More substantial and conventional cuisine is offered in the clubhouse.
•No food may be brought into the pool area from the outside. All food and beverage must be purchased from the snack bar.
•No food and beverage may be consumed on the apron of the pool.
•No glassware or breakable plastic ware is allowed anywhere in the pool facility.
•Please deposit all paper products in the trash containers.

Clubhouse/Special Events

Proper Attire
• Athletic attire including sweats, yoga pants, spandex shorts or leggings, athletic shorts, and tee shirts with logos are not permitted.
• For men, shirts with a collar are required.
• For men, hats should not be worn inside the Clubhouse.
• Denim pants are permitted however must not be faded or have holes.
• Proper footwear is required; for men, open toe shoes/sandals are not permitted.

Cell Phone Policy
• Silent communication (texting or e-mailing) will be permissible in all areas. Texting or e-mailing should not slow play on the golf course under any circumstances.
• Talking on cell phones will be permissible in all lockers rooms (including pool locker rooms) and parking lot. Talking on cell phones is not permitted in the restaurant, outside pool area, or golf course.
• Tablets in silent mode are permissible in the locker rooms and outside pool area.

House Rules
•Admittance to the Clubhouse - No person shall be admitted to the Clubhouse except members or invited guests.
•Clubhouse Schedule of Operations - No one will be allowed on clubhouse premises after closing hours.
•Outside Food and Beverage - No outside food or beverage is permitted to be brought into any area of the Clubhouse or Pool at any time. All food and beverage must be purchased from the Club.
•Parking Areas - Automobiles shall not be allowed to stand on the roadway, or elsewhere in front of the clubhouse, but must use the parking lots provided for that purpose. All automobiles shall be parked in the designated parking spaces. In the event of an emergency, all fire lanes would be needed. Parking in these areas is a serious violation. Violators will be towed at owner’s expense.
•Smoking Policy - The New Haven Country Club is a non-smoking facility.
•Personal Property-Club Property - The club will not be responsible for the loss or damage of property left or kept by members or guests in the clubhouse, locker rooms, coat room or elsewhere. All willful or inexcusable damage or breakage of club property by a member or guest will be charged to the account of the member responsible.
•Alcohol - The sale of alcoholic beverages shall be in accordance with Connecticut State Law. All alcoholic beverages must be consumed on club property. The staff has been instructed to follow Connecticut State Law and not serve any minor or anyone who appears to be intoxicated. This policy applies both for members and guests.
•Solicitation - No subscription or solicitation may be circulated at the club without the approval of the Board of Governors.
•Animals - No pets, including dogs, are allowed on property